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Your event, connected.

Token replaces physical vendor tickets and cash with a 100% mobile app that connects your attendees with your vendors seamlessly.

Save money

No upfront costs. We charge you a percentage of your sales instead.

Feel secure

Enjoy peace of mind with no more slippage, theft, or fraud.

Share

Stay in touch with attendees through push notifications.

Going to an event? Download Token

If you’re a vendor or event owner, download Gate

The vendor/owner app, Gate, allows vendors to confirm purchases, see real-time reports, and refund incorrect transactions.

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Vendors can easily view and complete orders with a couple of taps.

Get real-time stats about your event in the palm of your hand. The event owner can add sponsorship to Token and choose to sell the data back to vendors.

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Your attendees are going to love it.

They’ll spend more time enjoying the event instead of waiting in line or worrying about lost tickets. Plus there are perks like discounts, VIP upgrades, and front of the line access. If they don’t spend all the money in their wallet, no worries. They can get a refund or give leftover tokens to friends or a charity.

FAQ

Here are some of the more frequently asked questions we get.

How much does it cost?

There is no upfront fee, and both Token and Gate are free to download. We charge a 6.5% transaction fee. That includes the POS / merchant account fees. There is no extra charge for the data, it’s yours! The 6.5% fee can be added to the digital token costs as an admin fee, or used to eliminate the event owner fees entirely. Volume discounts may also be applied.

Who controls the money?

We use Stripe as our main merchant provider. The funds will sit in trust and be released within 3 business days post-event by direct deposit. Since all the reporting is in real time, you enjoy 100% transparency.

Will attendees download the app?

Would you rather stand in line for 20 minutes, or download an app in 30 seconds?

What if a person loses their phone or their battery dies?

The person’s account can be viewed by anyone with Administrator privileges from the Admin dashboard, so the tokens can be transferred to another device or account easily. Also, one patron can buy and redeem tokens for friends or login to their Token account. We’ll also be partnering with mobile battery charging unit providers.

What do the vendors / servers need?

Just a mobile device and their unique ID and login credentials.

How do vendors confirm the redemption?

Each transaction shows up on the vendor site of the app in real time. All they do is press complete, and it will show as redeemed on their Gate app and the patron’s Token app.

Can vendors see each other's sales data?

No, they can only view their own. The event owner can also control how much consumer data they want the vendor to see so they have the option to upsell the vendor later with data access.

What happens with unused tokens?

The event owner can select the option they wish to impose from the Settings menu: automatically provide a refund after the event, request a refund within 48 hours with a set admin fee per refund, or allow patrons to donate the tokens to a charity of their choice.

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Request a demo.

If you would like to talk to a Sales Representative, please fill in the following info and we will be back to you within 24 hrs.

 

Contact us.

help@tokenmobile.ca   |   1-877-835-0890

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